Frequently Asked Questions (FAQ)
Families that are interested in subsidized care may fill out an application through our online enrollment process. Please find the location nearest you and enroll from the Location Details page.
At Catalyst Family Inc., we strive to simplify the payment process for our families, ensuring it's as smooth and convenient as possible. Families may pay fees online through their MySchoolBucks account and have the option to set up automatic payments made directly from a checking account (e.g., Direct Deposit/ACH). While we strongly encourage all families to pay fees online, families may also pay by check or money order payable to Catalyst Kids and mailed to: Main Operating—Tuition Lockbox, P.O. Box 104435, Pasadena, CA 91189-4435. Checks must indicate the exact payment amount, FID number, center name, and child’s/children’s full name in the memo line. Check payments must be mailed by the 1st of the month to avoid delays or late fees. A $25 fee will be charged for any returned payments, including both physical checks and payments made online. Starting July 1st, 2025, credit and debit cards will no longer be accepted.
Yes, we offer center tours on a scheduled basis. Please contact a center to schedule a tour.
Yes, we have 2-3 day or 4-5 day schedules available. Contact our enrollment team for more details.
Yes, find the location nearest you and enroll from the Location Details page.
Please follow-up with our enrollment team.
We serve children 6-weeks through middle school, depending on the program. We have infant/toddler programs in select locations. Our enrollment team can help you find the center closest to you.
Yes, we have infant/toddler programs in select locations throughout the state. Use our Location Finder to find the nearest program to you.
Our summer camps are for elementary school age children only. Check with our enrollment team for age limits at your local center.
To see what typically happens throughout the day, read about our Kindergarten programs.
To see what typically happens throughout the day, read about our Preschool programs.
To see what typically happens throughout the day, read about our Before & After School programs.
Each center’s hours vary based on community and family needs. You can check the hours for a specific location in our Location Finder. Typically, centers are open 7AM-6PM.
Tuition varies by center based on the tuition plan and the schedule that you choose. Please contact our enrollment team for more information about the center closest to you.
Yes, we have a sibling discount structure. Our enrollment team can help answer your questions about sibling discounts.
During their first week, children will have opportunities to make new friends and develop relationships with caring adults. They will spend time exploring the center’s environment, and will be exposed to new activities, experiences, and materials. The first week, and the weeks to follow are a time to get to know each other. It is our goal for the center to feel like a home away from home for you and your child.
Depending on the center, a variety of meal and snack options include: Breakfast, AM Snack, Lunch, PM Snack and Dinner.
Our programs are committed to providing high quality, inclusive practices that focus on the child and their family. We have employed robust research to guide our procedures for equitable access, and all of our services, regardless of physical, behavioral, social, or cognitive ability. We commit to programs that support the inclusion of children with different abilities.
Almost all of our locations are on school campuses. For the few centers located off campus, we do not transport children.
Please view the Parent Handbook here.
Yes, as of August 2020, we are now Catalyst Kids, a subsidiary of Catalyst Family Inc. We are the same organization, but with a new name, and continue to offer the same programs our families love.
Read more about our Pest Management Plan Here.